Mall of Umm Al Quwain Elevates Customer Experience with Summer Vibes
Alaa hamdy
Umm Al Quwain 08 August 2025 : Mall of Umm Al Quwain is proud to present its innovative summer initiative, running from 4th July to 31st August, designed to deliver exceptional customer experiences through engaging activities, attractive offers, and family-centric entertainment.
The campaign commenced with a three-day Petting Zoo event (4th–6th July), where customers spending AED 50 at any retail store earned exclusive access for their children to enjoy hands-on interaction with friendly animals. This immersive experience not only enhanced customer satisfaction but also created memorable moments that strengthened family bonds within the mall environment.
Complementing these efforts, a targeted influencer, and social media campaign amplified shopper engagement, highlighting exclusive tenant promotions that added value and excitement to the retail experience.
Building on this customer-first approach, the upcoming ‘Shop and Unlock Joy ’ summer camp from 17th to 31st August, gives access to children to summer camp while parents spend a minimum 50 AED in any store. The summer camp offers creative workshops, entertainment, and educational activities. This initiative addresses the need for safe, enjoyable indoor options during the hot summer months, providing children with meaningful engagement while supporting parents’ convenience and peace of mind.
Mall of Umm Al Quwain exemplifies a commitment to enhancing the overall customer experience —transforming shopping from a transaction into a vibrant, inclusive experience that fosters community connection and loyalty.
